Excellent microwave (after first one replaced)
jehargonauts
4/25/2021
The Bosch microwave that came with our house (500 series) failed after about five years, and we replaced with this one. The features, including convection, are excellent. After the first one's non-working turntable, which the Best Buy service team attempted to repair but could not, the replacement seems to be working well.
Originally posted on Bosch.com
Yes, I recommend this product
Would give a zero if I could
mcca1234
3/31/2021
My biggest regret in our home building process was buying Bosch appliances. I would never recommend to anyone. We have had the appliances 3 years and have had multiple issues with our dishwasher and this oven. We never used the convection setting (only microwave) and were told it would be over $900 to fix. Bosch customer service has been horrible and non responsive. After spend mutiple thousands of dollars on Bosch home appliances, you would think you would get top notch customer service. Horrible product. Horrible customer service.
Originally posted on Bosch.com
No, I do not recommend this product
Just like everyone else- premature failure
Patrick
3/29/2021
We bought a brand newly constructed house in 2017 and this unit was part of it. With a manufacture date of late 2016, today our microwave (we almost never use the convection oven) started shutting off a few seconds after putting something in and turning it on. It does this repeatedly. Like others, this subpar performance and failure for a nearly $2000 microwave is nearly imcomprehensible. I'm already looking at LG and Samsung so I can throw this unit away, given how many failures it has I'd rather not have to constantly repair it. I will not be buying another Bosch appliance and will instead look to brands like LG, Samsung, etc. that clearly are higher quality.
Originally posted on Bosch.com
No, I do not recommend this product
Speed Oven/Microwave
Cindy
3/9/2021
kitchen remodel - I was going to skip a microwave - but this just made so much sense. I wish the door opened to the right instead of down (like the wall oven i got). performs well and lots of options for different oven needs.
Originally posted on Bosch.com
Yes, I recommend this product
My Bosch microwave
Joey V
3/8/2021
This unit is awesome, first it's all stainless steel inside and out,you can cook anything in there from a roast to reheating. It's a convection oven with sensor cooking. I like this unit
Originally posted on Bosch.com
Yes, I recommend this product
My new microwave
Joey V
3/8/2021
This unit is Awesome. First it's all stainless steel inside and out,it's a convection oven as well, it has sensory cooking you can cook,bake,thaw,and reheat, lots of stuff
Originally posted on Bosch.com
Yes, I recommend this product
just ok
Joseph
2/22/2021
Not impressed with the speed oven, ths sounds are to soft so if you are timing something of microwaving one needs to be on top of it to hear the buzzer. No easy to keep clean as you can not us any abrasive cleaners
Originally posted on Bosch.com
No, I do not recommend this product
Terribly Disappointed
Tina
1/29/2021
After spending almost $2000 on this microwave we didn't expect it to break in the first couple years. We spent money on repairing it since it was out of warranty. It broke again month after the repair. We tried several times to call the customer service and email someone over at Bosch - no response. Not only is their product a total disaster, their customer service is severely lacking. We have their stovetop and oven as well and those work fine, but after their lack of response on the microwave issue I will never again buy from Bosch.
Originally posted on Bosch.com
No, I do not recommend this product
Poor quality...not worth it
Targa117
12/11/2020
I purchased the HMC80152UC brand new from an authorised dealer when I remodeled my kitchen in late 2015. Within 4-5 months, I noticed that the top control panel was exceptionally dim, despite being set on the highest brightest setting. 8 months later, it went completly dark and stopped working altogether. I used a repair service to replace the panel for $300, but still the display was barely lit. Well, right before the Thanksgiving holiday, the unit died again. I contacted Bosch customer (dis)service and they told me it would be 3-4 weeks before a technicain could even come to look at the unit. Well they came the other day, told me what I already knew (the unit was broken and needed to be repaired) changes me $139 for the service visit, and gave me an estimate of $602 in part to repair it. SOOO not worth it. I'm done with Bosch.....you lost a customer but gained another stellar review.
Originally posted on Bosch.com
No, I do not recommend this product
Disappointed
Mad Crab
11/27/2020
We purchased our first microwave and oven in 2015. The oven has worked great. It is now 2020 and we are on our third microwave. Our third microwave just failed. We have had this one less than two years. We thankfully have an extended warranty. Four microwaves in 5 years. We are stuck because the microwave is built in and these units are not cheap. We cannot get another microwave without doing cabinet repairs. We reached out to Bosch and got no help. We have other Bosch products, and all work great.
Originally posted on Bosch.com
No, I do not recommend this product
Doesn't work
Speed oven
11/2/2020
The day I plugged it in it started to randomly turn on and run through programs on its own. Would try to preheat, and once preheated it would turn off and then turn into "demo mode" until it was unplugged and reset.
Originally posted on Bosch.com
No, I do not recommend this product
Great when it works
Microwaver
10/24/2020
This microwave/convection oven was easy to use and offered convenient 30-second warm-ups. BUT it stopped working entirely after 13 months. Dead.
Originally posted on Bosch.com
No, I do not recommend this product
Dim light
New Kitchen
10/15/2020
Light is dimmer than the matching wall oven.
Originally posted on Bosch.com
No, I do not recommend this product
Such a dissappointment
edjohn
10/14/2020
After 1 year, spent several hundred dollars to have an internal plastic part replaced (a sensor maybe--where the door latches at the top). Year 2: several hundred dollars more to have the same part (but on the other side of the door) replaced.
Year 3: hinge # 1 broke. A few weeks later: hinge #2 broke. The cost to fix would be over $600 because according to Bosch, the hinges cannot be replaced. Rather, the entire door needs to be replaced. Now, when pulling the door open, it cocks and wants to fall. This is an injury waiting to happen if the door falls on someone. The unit is a lemon. While it is out of warranty, it is not outside my state's statute of repose (10 years) for product defects or the statute of limitations for implied warranty claims. I will be proceeding accordingly and sharing my experience on whatever other forum will have me.
Originally posted on Bosch.com
No, I do not recommend this product
Constantly breaking!
Skundu
9/28/2020
We have purchased two of these microwaves/convection ovens in the last 5 years and both have malfunctioned multiple times - the latest one just broke last week. We had our cabinets custom built to fit this unit and I don't want a buy a third microwave! Do not buy this product!
Originally posted on Bosch.com
No, I do not recommend this product
Nothing But Problems
PPAmin
9/25/2020
We are going on our 4 the repair in 3 years - control panel short circuited my electrical panel (brand new house), door springs broke twice, now thermostat issues. That stated the regualr wall oven is FANTASTIC! This is very disappointing and frustrating with the money spent.
Originally posted on Bosch.com
No, I do not recommend this product
Failed at 18 months
alch
8/18/2020
We only used this microwave for 1.5 years and only for reheating/defrosting purposes. It completely lost power one day one day when I opened the microwave door, and apparently the reason is a fried control board. It takes $300 to replace the piece. I am extremely disappointed at the quality and warranty coverage of the product.
Originally posted on Bosch.com
No, I do not recommend this product
POOR Quality - DO NOT BUY
Unhappy customer
8/11/2020
This microwave was part of a 4 piece Bosch appliance purchase and this microwave has been a nightmare. Replaced the control panel 2 times, and now the door hinge is broken...I've spent over $500 already replacing the control panels, and now this door is over $250 plus installation. Beautiful product but the quality is extremely lacking. Customer service has been unhelpful.
Originally posted on Bosch.com
No, I do not recommend this product
Bosch doesn't stand behind product
Sorry
7/13/2020
Purchased speed oven and had the panel replaced once...gradually the panel lights dim and the oven no longer works. Bosch CS said the speed ovens are "expected" to last 9 years. If you use your oven, expect half that lifetime on the product. This speed oven is too costly to keep replacing every 3-4 years. Buyer beware. Bosch said to file a complaint with the BBB if unsatisfied with their product or service.
Originally posted on Bosch.com
No, I do not recommend this product
Control Panel Lighting is dim.
CatF
7/12/2020
I had purchased this oven in a precious house and loved it. The control panel light worked perfectly for 3 years then just dimmed for no reason. I purchased this again for our new house and the control panel lighting was way too dim to see. Asked for a new control panel and got the same result. Repairman said that it is bacause the wall oven is made in the US and the speed oven is made in China. Bosch, you need to fix this ASAP!
Originally posted on Bosch.com
No, I do not recommend this product
Sleek but noisy
Kwess
6/4/2020
Installed this a few months ago and while it has performed well on microwave, bake and broil my unit has developed a very annoying sound only when microwaving. We most frequently use this as a microwave, it hums like normal but also has a very loud rattling sound that has developed. Hoping this isn't normal bc it makes the appliance sound cheap and frankly the complete opposite of how it looks.
Originally posted on Bosch.com
No, I do not recommend this product
POOR QUALITY
Robert
5/11/2020
We paid close to $1800 for this microwave. After about 3 years the springs to the door broke. Not only do they not cover this under warranty but to sell parts they tell us they need to send somebody out for $129 just to look at the microwave. You can buy a new cheap microwave for that amount of money and it probably will last much longer than this $1,800 microwave. We thought that we purchased a high-end product but than later on I heard from relatives in Europe that Bosch is actually known for subpar quality. Customer service is not helpful, either. You would think that after spending so much money on a microwave you would get better service.
Originally posted on Bosch.com
No, I do not recommend this product
Very poor experience
Jeff
4/30/2020
I had the microwave for about 18 months then the door switches went out causing the unit to go completely dead because it also blows the fuse. I've been reading this is a very common issue. 6 months later went out again, and 6 months after that went out again (3 times). We paid about 1300 dollars for this horrible microwave. Why haven't they fixed this issue. I have been on the phone about 10 times with bosch they have paid for the part but each time we have paid for the diagnostic check... extra (400 bucks) Also the display light is so light it's hard to read. And we had to replace the rotating plate in the microwave because it was sparking. To make it worse I'm stuck buying another one unless I want to buy a whole new oven below. Bocsh has offered me a discount for a new one but I'm still forced to pay 950 for a terrible microwave. Not a happy customer and I will never pay extra money for a bosch again....... I'm in real estate and I buy alot of hi end appliance and give people advice on buying appliances this not the first issue I have heard about Bosch's appliances. I wish I personally new of these issues before I bought the dishwasher that I have also had issues with the latching mechanism. Very disappointed because you pay extra for a premium product and right outside of warranty the appliances are breaking.
Originally posted on Bosch.com
No, I do not recommend this product
DEAD After 16 Months
Steve from Southlake
4/27/2020
Nice looking Micro. Worked well until it died 16 months after purchase/installation. It just happened to be 4 months after warrenty expired...imagine that.
Originally posted on Bosch.com
No, I do not recommend this product
Does not live up to Bosch name
JRadMD
4/18/2020
We purchased this unit along with other Bosch appliances for our kitchen remodel less than 4 years ago. Today marks the 5th time the unit has failed. We have had to replace the door latches 3 times and the control panel once... not sure which it will be this time, but we are ready to move on. Do yourself a favor - get a Bosch dishwasher but go with another manufacturer for your ovens!
Originally posted on Bosch.com
No, I do not recommend this product
Best kitchen appliance so far!
Faisal
3/17/2020
We have owned few properties and many appliances over the year but Bosch 800 series microwave/convection over is over the top in fit finish, quality and functionality. I wish we purchased this sooner. I did purchase 5 year extended warranty and having extra assurance is healthy. Install and ease of use is phenomenal. I wish it had smart integration which would make life easier as well as soft close feature. I can see how you could damage product with some rough use.
Originally posted on Bosch.com
Yes, I recommend this product
Poor quality, multiple repairs
Unhappy
12/31/2019
We purchased this microwave and within a year had to replace the door switch. Within a year of replacing the switch, it is once again malfunctioning. We have read many reviewers complaining of the same problem on multiple websites. Bosch has not listened and re-designed this switch (located where the door latch connects into the unit). We also agree with other reviewers that you can barely hear the timer go off. Our Bosch dishwasher timer is very loud and persistent. AND now a SECOND problem has begun, again multiple reviewers are complaining of the same problem, the lighted control panel on the microwave has become very dim. We can barely see it. We are extremely unhappy with this purchase!! We bought all upper-end Bosch appliances when we remodeled our kitchen 3 years ago. We are warning our friends to avoid this microwave when!
Originally posted on Bosch.com
No, I do not recommend this product
WHEN IT'S WORKING..WOW!
BRAD
12/5/2019
EXCELLENT OVEN, BOTH MICROWAVE AND CONVECTION, BUT ONLY BUY IT IF YOU PURCHASE THE EXPENSIVE EXTENDED WARRANTY. I HAVE MY THIRD IDENTICAL OVEN, ONLY BECAUSE IT IS THE ONLY OVEN TO FILL THE HOLE IN THE CUSTOM CABINETRY. BOSCH DROPS THE BALL ON THIS MODEL!
Originally posted on Bosch.com
No, I do not recommend this product
Microwave
Tracy
11/21/2019
Loving the microwave but find the timer is not loud enough at all. You really need to be in the same room to hear it go off.
Originally posted on Bosch.com
Yes, I recommend this product
Great Microwave!
Kat F
11/21/2019
So far works great is easy to use! Look forwad to useing the convection and warming function!
Originally posted on Bosch.com
Yes, I recommend this product
Great Multi task Kitchen Appliance
Chef Bob
10/31/2019
Besides looking pretty, is a great addition to have a second oven and a microwave. Would like the microwave end of cycle alarm, louder.
Originally posted on Bosch.com
Yes, I recommend this product
Fails more than it Works!
Kim in SC
10/22/2019
This unit certainly looks good. Sadly, that is the only good thing about this unit. It is just 26 months old. Ours failed 3 times under warranty and 2 times out of warranty and we paid to have it repaired both times out of warranty. Our local appliance store sold us on the quality, but that was not the case with us. The first failure was just 1 month after it was installed - that should have been a red flag. 5 Failures in 26 months is just plain poor quality - Bosch, fix your quality and stand behind your product. We spent a lot of money with all the Bosch appliances with our remodeled Kitchen. Unfortunately, we greatly regret it.
Originally posted on Bosch.com
No, I do not recommend this product
Botched Bosch
KinVienna
10/3/2019
The only good thing about it is the way it looks. Our also failed just after warranty. We paid to have it repaired which was covered by a one year warranty with our local appliance repair company. It has failed twice more each time after just 5 months so not only have we lost use of it 3 times, the poor repair company has had to pay for parts and labor for 3 separate repairs. Bosch, fix your problem and stand by your product. All of us who spent mucho bucks deserve recompense.
Originally posted on Bosch.com
No, I do not recommend this product
The Kitchen Timer Alarm Tone
Sandra
9/23/2019
The Kitchen Timer Alarm Tone is set on HI, but it's so quiet that we can only hear it if we are standing next to the microwave. And it only goes off once & does not repeat. Very disappointed.
Originally posted on Bosch.com
No, I do not recommend this product
Display light and door springs broken after 2 year
Dave
8/29/2019
Terrible quality for an appliance of this price. Both door springs and the control display broken a month after warranty expired. Do yourself a favor and avoid this product.
I will say we did the rest of our kitchen in Bosch appliances and all other products are working well after around 4 years. They should have recalled/replaced this product - just look online at all the issues this thing has. Because of it I've personally persuaded 3 other families who were doing kitchen remodels to avoid their products - alot more costly for Bosch than if they'd just replaced the shoddy oven.
Originally posted on Bosch.com
No, I do not recommend this product
Display Light Will Burn Out
Richard
7/22/2019
I purchased this product, along with the wall oven, refrigerator, cooktop, and diswasher. Unfortunately the display went out after just two years. Now I have to "guess" my inputs in order to operate the unit. After some research, it appears that most customers experience the same issue. I am very disappointed in the quality of this unit.
Originally posted on Bosch.com
No, I do not recommend this product
Failed just out of warranty
Unhappy Bosch Owner
4/24/2019
We purchased this unit as part of a kitchen remodel. For the most part it functioned as expected. 1 year and 2 weeks after installation the unit failed. I would have expected higher reliability from a unit this expensive. In this case we didn't get what we paid for. The repair bill was $750. Tough pill to swallow with an appliance this new. I would think twice about buying this unit or at least get an extended warranty.
Originally posted on Bosch.com
No, I do not recommend this product
